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We’re keen on getting your questions answered as quickly as possible. Check out our FAQ page, complete with answers to our most asked questions.

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Want to Contact Us?

For U.S. Audiences Only. We love to hear from our customers. However, it’s possible that we can save you some time and address your question or concern right here on the spot. Please visit our Frequently Asked Questions (FAQs) to see if we already have the information you are seeking.

If you believe you have experienced an adverse event when using our product, please contact us at 1-800-245-1040, M-F 8 a.m.–6:00 p.m. ET.
For Nicorette Order related questions: 1-855-328-4234

If you have any problems with your product or order purchased from shop.nicorette.com, please feel free to contact us at us.nicorette-orders@haleon.com

“Nicorette gum is the only product that helped me quit smoking.”

I was a three pack a day smoker for 25 + years. I tried to quit many, many times, but always started to smoke again. I was able to quit with the help of Nicorette gum and a support group. Thank you, Nicorette!

Pookey

“This product helped me quit smoking.”

This was not the first time I used this product. This product works if you adhere to what it suggests. I am embarrassed to say that I was a smoker for 40 years, but I will be celebrating my 2 year anniversary as an ex-smoker tomorrow.

KHoff

“Convenient and Effective!”

I love these lozenges! I have been trying to quit smoking for 3 years, and nothing has done the trick for me. Nicorette's Mini Lozenges not only control my cravings, but they do not have that awful aftertaste other brands have. They are quickly effective so as soon as I felt an urge to smoke, I can take one and within minutes feel the urge subside.

Customer Review

“I haven't found anything else to help me quit”

I would recommend this to anyone who is trying to stop smoking. I have tried other products, and this is the only thing that has kept me away from a cigarette. It lasts a long time and by the time it has dissolved, my craving is over.

Candy68